Shipping policy
Hausofgrid Shipping Policy
At hausofgrid, we are committed to providing an exceptional shopping experience, including clear and straightforward shipping policies. We offer free shipping on eligible orders to make your experience seamless and worry-free.
Shipping Locations
This shipping policy applies to orders shipped within Singapore.
Delivery Times
Order Cutoff Time: 5:00 PM (SGT), Monday to Friday. Orders placed after this time will be processed on the next business day, which may add an extra day to the delivery estimate.
Order Handling Time: 1–2 business days (Monday to Friday). Once processed, your order will be shipped using one of our trusted carriers.
Transit Time: 6–8 business days (Monday to Friday).
Estimated Delivery Time: 7–10 business days.
Carrier Services
We partner with reliable carriers to ensure timely and secure deliveries, including:
- USPS
- UPS
- FedEx
Shipping Costs
Free Shipping:
All orders within the Singapore qualify for free shipping, with no minimum purchase required.
Delivery Issues
If you experience any delivery issues such as delays or lost packages, please contact our customer service team as soon as possible. We’re here to help and will work with you to resolve the issue promptly.
Tracking Your Order
Once your order has shipped, you’ll receive an email notification with a tracking number. You can follow your package’s progress on our Order Tracking page.
Questions?
Visit our FAQs page or reach out to our customer service team for assistance.
Contact Information:
Store Name: Hausofgrid
Address: 12 Woodlands Sq, Singapore 737715
Email: info@hausofgrid.com
Phone: +1 838 231 3898
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (SGT)
We do our best to reply to your e-mail within 1–2 business days.