Billing Terms and Conditions
Hausofgrid Payment Policy
1. Accepted Payment Methods
At Hausofgrid, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- Credit & Debit Cards: Visa, MasterCard, American Express
- Apple Pay & Google Pay
- Bank Transfers (for bulk orders – please contact us for details)
All payments are processed in Singapore Dollars (SGD).
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on the Hausofgrid website are in Singapore Dollars (SGD).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
The Hausofgrid store uses SSL encryption and trusted payment gateways to ensure all transactions are secure.
We do not store your credit card or payment details.
5. Refunds & Chargebacks
- Refunds are processed in accordance with our Return Policy.
- Unauthorized chargebacks will be disputed. If you experience any payment issues, please contact us first at info@hausofgrid.com
6. Fraud Prevention
Hausofgrid reserves the right to cancel or place on hold any order suspected of fraud or unauthorised activity.
Additional identity verification may be required for high-value transactions.
7. Contact Information
Store Name: Hausofgrid
Address: 12 Woodlands Sq, Singapore 737715
Email: info@hausofgrid.com
Phone: +1 838 231 3898
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (SGT)
We do our best to reply to your e-mail within 1–2 business days.